Introduction
This Privacy Policy explains how Haowan Market (Beijing) Technology Co., Ltd. ("Weaver", "we", "us") collects, uses, shares, and protects personal information when you use the Weaver platform (website, apps, and related services).
We comply with applicable privacy laws, including the Personal Information Protection Law of the PRC and, where relevant, GDPR-style principles for international users. Contact: service@weavermarket.cn.
1. Definitions
Personal information means information relating to an identified or identifiable individual. Sensitive personal information includes government IDs, biometrics, financial account details, and precise location where applicable. Processing includes collection, storage, use, disclosure, and deletion.
2. Information We Collect
2.1 You provide
- Account: email, mobile number, password hash, nickname, avatar, gender, birthday, region, bio;
- Orders: shipping address, recipient name and phone, order notes, customization details;
- Payments: processed by third-party providers—we receive transaction status, amount, and limited payment metadata, not full card numbers;
- Communications: messages with sellers/buyers, support tickets, feedback;
- Seller onboarding: shop name, verification documents when required for payouts or compliance;
- User content: reviews, photos, listings, community posts.
2.2 Automatic collection
- Device type, OS, app version, language, IP address, crash logs;
- Usage data (pages viewed, searches, clicks) for security and product improvement;
- Cookies and similar technologies on web (see Section 8).
2.3 Permissions (mobile)
With your consent we may access camera or photo library (upload images), notifications (order updates), and location (only if you use location-based features). You can revoke permissions in device settings; some features may not work.
3. How We Use Information
- Create and secure your account, authenticate logins (including email OTP);
- Process orders, payments, shipping, refunds, and customer support;
- Enable messaging, reviews, and community features;
- Detect fraud, abuse, and security incidents;
- Comply with legal obligations and enforce our Terms;
- Send service notices (order status, security alerts)—marketing only with consent where required;
- Improve and personalize the Platform (including recommendations where enabled).
Legal bases (EEA/UK): contract performance, legitimate interests (security, improvement), consent (marketing, optional permissions), and legal obligation.
4. Sharing & Disclosure
We do not sell your personal information. We share data only as needed:
- Other users: profile and content you choose to make public; shipping details with sellers for fulfillment;
- Service providers: cloud hosting, email/SMS, payment processors, logistics APIs, analytics—under contracts requiring appropriate safeguards;
- Legal: when required by law, court order, or to protect rights and safety;
- Business transfers: merger or acquisition, subject to this Policy or notice to you.
5. International Transfers
We primarily store and process data in China. If you access the Platform from other countries, your information may be transferred internationally. We use appropriate safeguards (standard contractual clauses or equivalent measures where required) for cross-border transfers to service providers.
6. Retention
We retain information as long as your account is active or as needed to provide services, resolve disputes, and meet legal requirements (e.g., transaction records). When no longer needed, we delete or anonymize data. You may request deletion subject to legal exceptions.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information;
- Withdraw consent where processing is consent-based;
- Object to or restrict certain processing;
- Data portability (structured copy of data you provided);
- Opt out of marketing emails (unsubscribe link or settings);
- Lodge a complaint with a supervisory authority (EEA/UK users).
Exercise rights via in-app profile settings or email service@weavermarket.cn. We respond within 30 days (or as required by law).
8. Cookies & Similar Technologies
We use cookies and local storage for login sessions, preferences, and analytics. You can control cookies through browser settings; blocking cookies may limit functionality. We do not use cookies for third-party advertising profiling without consent where required.
9. Children
The Platform is not directed to children under 14 (or 16 in some jurisdictions). We do not knowingly collect personal information from children without verifiable parental consent. Contact us to request deletion if you believe a child provided data without consent.
10. Security
We use encryption in transit (TLS), access controls, and monitoring. No system is 100% secure—protect your password and report suspicious activity to service@weavermarket.cn.
11. California & Other US State Notices
California residents may request disclosure of categories of personal information collected, sources, purposes, and third parties. We do not sell personal information as defined by CCPA/CPRA. You may request access, deletion, and correction via service@weavermarket.cn. We will not discriminate against you for exercising privacy rights.
12. Changes
We may update this Policy. Material changes will be notified on the Platform or by email. The "Last updated" date reflects the current version.
13. Contact
Data controller: Haowan Market (Beijing) Technology Co., Ltd.
Room 101-1207, 3rd Floor, Building 2, No. 2 Yongjie South Road, Haidian District, Beijing, China
Email: service@weavermarket.cn
Last updated: November 2025